Help

Patients

Do I need an account to book?

No. You can book as a guest with your name and email. You will get a link to view, change or cancel the appointment. With an account you also see all your appointments together.

How do I cancel or change an appointment?

From the link in the confirmation email or from “My appointments”. Each professional sets how many hours in advance you can cancel online; after that, contact the practice.

What does “verified profile” mean?

That we have checked the professional's identity and their license or registration number in the relevant official register.

Are prices final?

They are indicative and set by each professional. Payment is made at the visit; BeMedi charges patients nothing.

What data do you keep?

Only what is needed to manage the appointment: name, email, phone (if the professional asks for it) and the short reason you write. We do not keep medical records. See the privacy policy for details.

How do reviews work?

Only patients with an appointment completed through BeMedi can review. We check every review before publishing it and the professional can reply.

What if I have an emergency?

BeMedi is not an emergency service. Call your country's emergency number (112 in the European Union).

Professionals

How do I sign up as a professional?

Create your professional account, complete your profile, add a location, a service and a schedule, and submit it for verification. It usually takes less than 48 hours.

How much does it cost?

Nothing during launch. We will give notice before enabling any paid plan.

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